Biles Online Privacy Policy

Your privacy is very important to Biles Online so we operate our website under the following guidelines to safeguard your personally identifiable information: Biles Online’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Biles Online’s policies and procedures are subject to change.

What Personal Information does Biles Online collect?

In the course of serving its customers, Biles Online acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer’s name, physical address, e-mail address, and telephone number - is provided to Biles Online by its customers in order to establish service. Other information - such as the customer’s account status, choice of services, and customer logs - is created and maintained by Biles Online in the normal course of providing service. Biles Online also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. In addition, Biles Online may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

Biles Online will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Biles Online, its partners, its employees and other customers of Biles Online’s services. To protect the loss, misuse, and alteration of information that is collected from customers, Biles Online has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

Biles Online will not share/give/rent customer information with any 3rd party. Biles Online may use customer information to provide its customers with system information or information about new or upgraded products.

Modification of customer information

Customers may modify their personal information by sending an email of new changed information to info@bilesonline.com

Biles Online provides all customers with full access to their domain account by sending them their own username and password on request. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your password, you can log a Supoprt Desk ticket and we will re-send the password to the e-mail address on the domain registration record.

Will Biles Online ever send me direct mailings?

From time to time, Biles Online may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to “opt out” of such mailings. You can opt out by sending an e-mail to support@bilesonline.com

How do I protect my Personal Information in public forums?

Biles Online may offer interactive forums, such as message boards and chat. Biles Online users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the Biles Online system, through e-mail, or outside of the Biles Online system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While Biles Online strives to protect your Personal Information, Biles Online cannot guarantee the security of any information that you transmit to Biles Online, and you are solely responsible for maintaining the secrecy of any passwords or other account information.

What about privacy on sites that Biles Online links to?

Biles Online may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of Biles Online, and Biles Online disclaims any responsibility or liability for their policies or actions.

Disclosure of customer information and communications

Biles Online will not otherwise disclose its customers’ personal and account information unless Biles Online has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Biles Online, Biles Online’s customers, or others, or where Biles Online has a good faith belief that the law requires such disclosure.

Biles Online also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Biles Online stores or transmits for its customers. The circumstances under which Biles Online will disclose such electronic customer communications are when:

  1. it is necessary in order to provide service to the customer;
  2. it is necessary to protect the legitimate interests of Biles Online and its customers;
  3. it is required to cooperate with interception orders, warrants, or other legal process that Biles Online determines in its sole discretion to be valid and enforceable;
  4. it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Biles Online and appear to pertain to the commission of a crime.

Biles Online disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Biles Online will, however, review, delete or block access to communications that may harm Biles Online, its customers or third parties. The grounds on which Biles Online may take such action include, but are not limited to, actual or potential violations of Biles Online’s Acceptable Use Policy.